An energetic and resilient manager with a passion for both the study and pursuit of truly motivating leadership.
- Significant experience in Senior Management in the Higher Education sector.
- Since 2016 Paula has held the post of Registrar at SOAS University of London.
- An enthusiastic and dedicated professional, experienced in strategic and operational management in both the public and private sectors.
- A background in audit, compliance and quality management.
Paula is currently Registrar at SOAS University of London and is responsible for leading professional services teams to deliver high-quality, integrated and cost-effective services across the School, with particular attention to improving the student experience.
Paula was previously Chief Operating Officer at the University of Reading Malaysia where she was responsible for the establishing, development and leadership of all non-academic functions, managing a period of significant growth and complexity as the institution transitioned to a new campus.
Prior to her current role, Paula held senior operations management roles at the University of Exeter and at the University of Sydney. In both roles she helped the institutions achieve significant positive change in their organisation and delivery of services.
Paula is a Chartered Accountant, has an MBA from the University of Exeter, a Masters in Tertiary Education Management from the University of Melbourne and is currently studying for a Doctorate in Business Administration (Higher Education Management) at the University of Bath.
She is passionate about developing data-led strategy, is a positive change agent, and is committed to developing excellence in professional services. She is a Fellow of the Leadership Foundation for Higher Education and has for several years worked in partnership with the L H Martin Institute at the University of Melbourne to deliver leadership development, maximising the potential of University professional services teams.